The quality policy of M.S. Security & Personnel Ltd. (MS) is based on the requirements and specifications indicated by the international standards of ISO 9001:2015, regulations and warrants, and their implementation in all the company’s aspects and activities.

The purpose of this policy is to create a method of operation that will improve the company’s service to its clients and its market competitiveness.  The company’s management sees the quality of service as a main goal and therefore instructs its employees to follow the company’s instructions and regulations.

MS is committed to offering its clients professional maritime security solutions worldwide, mainly to all types of vessels such as cargo, cruise vessels and ferries, as well as to port facilities. We do so by specializing in the maritime industry and its security needs as a professional security provider.

We are committed to offer our clients the most professional and comprehensive security package according to their needs, combined with competitive costs and following each client expectations as clearly specified in the contracts and agreements.

The company’s senior management is committed to providing its managers, employees and security guards with all required resources to effectively carry out their work and meet the company’s targets and quality objectives.

The company’s senior management is fully committed to a leadership of constant improvement of its quality management system, and this policy shall be conveyed to each one of its personnel in order to ensure understanding and implementation at all levels. The quality objectives below shall be frequently reviewed, further specified and amended as necessary.

Quality Objectives:

  • Constant increase of its clients’ satisfaction from the company’s performance.
  • Constant improvement of the overall service quality.
  • Constant improvement of the security services quality.
  • Increase of the employees’ quality awareness for improvement of human resources.
  • Implementation of the quality policy into each process of the company’s operational activities.
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